I am in the middle of some home renovation, and I had Evergreen Clean pick up two rugs to be cleaned. This was the first time I have needed them since a few years ago. They did a great job for me then, so I called them again this time. Their employees were punctual and picked up the rugs right on schedule. Evergreen Clean is a very friendly and easy company to deal with. As a matter of fact, they are so nice that when I called to let them know not to deliver the rugs yet, because of all the renovations, they were really cool about it. I even offered to go ahead and pay them, but they said for me just to wait until after the rugs were delivered! I was really impressed by that!