I have used Evergreen Clean several times before. This last time they addressed a carpet that had been water damaged to some extent from a leak in an outside pipe. The area was stained, wet, and not drying. They came out and took care of it, and it turned out perfectly. I think it's worth mentioning that in the years I have worked with Evergreen Clean, at one point, I used another company because of scheduling issues. The other company was not as successful in a couple of projects, and I went back to Evergreen because it was worth waiting for them. They are very professional in their interactions with their customers, and they get the results I want!