Good Store Experience, But Unimpressed with Subcontractor
I had a good experience with Flooring Superstores Calgary, but I was not impressed with the subcontractor. My experience in the store was good. The sales representative was knowledgeable and informative. She offered suggestions and helped me find the flooring product that I was looking for. She was communicative and followed up to see how everything was going. Everyone was professional, courteous, and pleasant to work with. I had no problems in the store, but I was disappointed with the work of the subcontractor who installed the flooring. He did not have good communication and did not reinstall some things that he took out when installing the floors. He said that the vent covers did not fit anymore with the new floor, but all he had to do was correctly measure when he installed the flooring. I was not happy with the installation process.