Overall, I had a good experience with LeadingEdge Plumbing. They were responsive when we called, although the time to get back to us could be improved a little. However, their customer service was good. I called them when there was an issue with the camera of the sewer pipe. The guy who came to help us did a great job. He was very helpful and effective in providing the service. He was professional and efficient and fixed the issue to my satisfaction. I do think their pricing is a little on the high side, and I wish their prices were more competitive.