We recently used A1 Factory Direct for the first time and was extremely satisfied. We went into the local showroom and the sales clerks were just wonderful. They gave us some samples to take home and lay them out to see what we would prefer to use. Bob, the owner, came out himself to take all of the measurements and go over everything with us. We had them come out and install the carpeting and everything came out perfect! I give them five stars all the way around. We had looked around at a few other businesses before we went to A1 Factory Direct and decided to use only them. They offered good pricing that seemed fair too. We have already recommended the company to others and definitely will be using them again at some point.