I've already recommended A1 Factory Direct to others because I am so happy with my new floor. The installation was fantastic and the floor looks very, very good. The entire experience only gets four and a half stars from me (instead of five) because of one simple miscommunication. My expectations on the cost to remove the old flooring were different than the actual cost. However, A1 Factory Direct didn't hesitate to make it right. I appreciate that they just took care of the matter to keep me satisfied. I am very pleased with the finished product and the quality is outstanding.