A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

5 Stars

San Diego, CA

5

Excellent Quality and Service

I had a great experience with A1 Factory Direct. This was my first time using them and I bought some wood flooring and carpet. The sales representative was absolutely wonderful. He was helpful and guided us through the entire processes without putting any pressure... Read More

5 Stars

San Diego, CA

5

Excellent Work!

I recently used the services from A1 Factory Direct to have some new flooring installed in my home and was very pleased with how well the work from them went. The people there were very helpful with finding us a flooring that would look great in our home without... Read More

5 Stars

Long Beach, CA

5

Excellent Experience!

I recently went to A1 Factory Direct to have some carpeting installed in my home and was very pleased with how well the services from them have gone. The people from A1 Factory Direct were very helpful and professional, we explained what we were looking for and they... Read More

5 Stars

San Marcos , CA

5

Excellent Service

We had been looking at flooring for a year. Through a friend we were told to go to A1 factory flooring and talk with Rich. We did just that. Rich was awesome and in a week we were signing a contract to replace our flooring in 80 percent of the house. Rich scheduled... Read More

5 Stars

San Diego, CA

5

Robert was outstanding in guiding our purchases and coordinating with painters. Every A1 contact was very professional and did quality work which shows nicely in the finished product! I would definitely work with them again and recommend them to others. The warranty is a plus too!

Robert was outstanding in guiding our purchases and coordinating with painters. Every A1 contact was very professional and did quality work which shows nicely in the finished product! I would definitely work with them again and recommend them to others. The... Read More

5 Stars

Poway, CA

5

Excellent and highly recommend

My experience with A-1 was excellent. The service provided was professional and timely. The expertise in the cutting and molding was exceptional. I would highly recommend A-1 to any one seeking to install wood floors. Brenda R., Poway CA Read More

3 Stars

San Diego, CA

3

Not good work was shoddy.

After the installation I noticed all kinds of things wrong. Alot of the cuts of transition and mouldings did not fit right. After talking to Zack almost everything was eventually fixed. The floors were never cleaned and a film was on it, I think it came from the... Read More

5 Stars

Carlsbad, CA

5

Ultimate Flooring Experience!

Bob came to the house the next day after calling him. He measured the areas and gave him recommendations. We selected from his sample flooring, and it was installed the next week. Affordable, terrific choices, and best customer service ever! This is our second... Read More

5 Stars

Carlsbad, CA

5

Excellent Flooring Work!

I had an excellent experience with A1 Factory Direct. I worked with the company and Zach (who was the project manager) and everything turned out very well. He was great with communication and the whole work was completed ahead of schedule. They also finished within... Read More

5 Stars

Temecula, CA

5

Great Experience All Around

I had an issue with a flood that ended up damaging my floors. I called A1 Factory Direct to replace the old flooring with new bamboo flooring. I was really happy that the staff acted professionally and I had no issues with them in terms of communication. This was my... Read More

5 Stars

Rancho Bernardo, CA

5

Great workmanship that was very responsive and timely. Overall, I was happy.

A1 Factory Direct repaired the flooring, cabinets, and carpet damaged in a water leak. I thought about them that there was a little lack of transparency in terms of how they provided the estimate, and also the cost of the project. I think their goal was to work with... Read More

5 Stars

San Diego, CA

5

Great All Around Experience

Ian at A1 Factory Direct was fantastic. He came to our house several times to deliver samples, quoted and re-quoted a multitude of different options for us, and answered endless questions. He stuck with us despite the fact we were a bit slow to commit. The... Read More

5 Stars

Solana Beach, CA

5

Great Service & Communication

We have a small property management business located here in San Diego and have used A1 a few times over the past year. They've been competitive on pricing, great at communication, and the installs have been done on time and as planned. We look forward to more... Read More

5 Stars

Carlsbad , CA

5

Excellent work!

Quality excellent and customer service excellent. The Workman were very considerate and highly skilled. It was finished on time and all furniture moved back in place. Read More

5 Stars

Fallbrook, CA

5

We love the flooring.

We had no problem with A1 Factory Direct because they did an excellent job at a fair price. We had hired the gentleman, who was contracted by the manufacturer of our house, to lay the floor privately--so we ordered more flooring. He picked up the laminate flooring,... Read More

5 Stars

San Marcos, CA

5

Patient & good prices

Patient thru my selection process, good price and good installation. Ask for Gillian. Read More

4 Stars

San Diego, CA

4

Got excellent service from Bob and Zack. And the flooring installers. Beautiful work

Did not get as great service from Tressler. They took too long to have cabinets repaired and painted. Worker usually did show up until 3:00. He was nice but just took too long. Still have 2 items to finish. Paint wall and add corner round. It would be nice to... Read More

5 Stars

Del Mar, CA

5

Excellent product , professional and friendly customer service.

A1 is awesome! They came in and assessed my situation and helped me thru the whole process. I had to have the entire top floor of my condo replaced because a renter’s dog destroyed the floors. Zach and Bob were so helpful and wonderful to work with. They... Read More

5 Stars

Temecula, CA

5

Awesome job!

Awesome job, excellent customer service, great pricing and quality! Thank you A1 for knocking out our flooring in ONE day! Read More

5 Stars

Encinitas, CA

5

Excellent company

Everyone was really helpful. The installers did a fantastic job. Read More