A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

5 Stars

San Marcos, CA

5

Consistent, reliable, and prompt service at a great value.

I always love doing business with A1 Factory Direct. They're very professional in all their business dealings and their customer service is absolutely great. What makes me continue to go to A1 is not only the way they take care of their customers, but their top... Read More

2 Stars

Palm Springs, CA

2

Poor Experience

I had a poor experience with A1 Factory Direct. They installed new carpets for me and I was not happy with the installation. One problem I had was that I paid for extra material, but they did not leave it after they were done even though they were supposed to.... Read More

5 Stars

Ocean Side , CA

5

I Cannot Say Enough Good Things!

A1 Factory Direct has done several jobs for us. They do remodel work and they are always on-time and properly staffed to get the job done. Their work is excellent, I cannot say enough good things about the work they do. The prices are excellent as well, and I will... Read More

5 Stars

Santa Barbara, CA

5

Professional, On Time, Quality Work

I hired A1 Factory Direct to retile a bathroom for me. The job was done on time and in a professional manner with good quality. This was my first experience with them but I would use their service again. The pricing was excellent and I would recommend their service... Read More

4 Stars

San Marcos, CA

4

Good Experience for the Most Part

My experience with A1 Factory Direct was pretty good for the most part. They basically replaced some carpet on one of my steps that had been damaged by my cat. They took the donor carpet from a different room and replaced it with a generic type since they don't make... Read More

5 Stars

Escondido, CA

5

Awesome job!

A1 did a great job with my flooring project. It must have taken me nearly 6 months to decide whether I wanted new carpet, or vinyl or wood upstairs. Ian was my project manager and always was happy to get me revised quotes. He also put up with my endless questions... Read More

5 Stars

Escondido, CA

5

Excellent customer service

The job was done on schedule and the quality of the work was excellent. Very competitive price as well! Read More

5 Stars

Carlsbad, CA

5

Excellent all around

A-1 Factory direct just finished a job for me and all I can say is Thank you for a great job. I have used A-1 numerous times and never disappointed. Read More

5 Stars

Braintree, MA

5

Professional, efficient, quick and friendly. They'll get the job done right.

A1 Factory Direct came in and did an excellent job for us. They came highly recommended from a friend of our son’s in the real estate business. We contacted them and made an appointment for the techs to come and put in rugs as well as vinyl flooring. They showed up... Read More

5 Stars

Valley Center, CA

5

Very good. They were professional.

We hired A1 Factory Direct to recarpet our home. My wife went down to them several times to look at different patterns before making a decision, and they were very patient with her and didn't rush. Everything turned out real good. They cleaned up after themselves. I... Read More

5 Stars

San Diego, CA

5

Excellent Work

I had an excellent experience with A1 Factory Direct and I would highly recommend their service to other people. I recently used the company for the first time and I was more than happy with how the service went. They just did some work and design for my brand new... Read More

5 Stars

Escondido, CA

5

Love my new carpet!

I had a very pleasant experience at A1 Factory Direct and was thrilled to find high quality carpet made from recycled materials. It's so soft and makes a large difference in my living room. Read More

5 Stars

San Diego, CA

5

Excellent Quality and Service

I had a great experience with A1 Factory Direct. This was my first time using them and I bought some wood flooring and carpet. The sales representative was absolutely wonderful. He was helpful and guided us through the entire processes without putting any pressure... Read More

5 Stars

San Diego, CA

5

Excellent Work!

I recently used the services from A1 Factory Direct to have some new flooring installed in my home and was very pleased with how well the work from them went. The people there were very helpful with finding us a flooring that would look great in our home without... Read More

5 Stars

Long Beach, CA

5

Excellent Experience!

I recently went to A1 Factory Direct to have some carpeting installed in my home and was very pleased with how well the services from them have gone. The people from A1 Factory Direct were very helpful and professional, we explained what we were looking for and they... Read More

5 Stars

San Marcos , CA

5

Excellent Service

We had been looking at flooring for a year. Through a friend we were told to go to A1 factory flooring and talk with Rich. We did just that. Rich was awesome and in a week we were signing a contract to replace our flooring in 80 percent of the house. Rich scheduled... Read More

5 Stars

San Diego, CA

5

Robert was outstanding in guiding our purchases and coordinating with painters. Every A1 contact was very professional and did quality work which shows nicely in the finished product! I would definitely work with them again and recommend them to others. The warranty is a plus too!

Robert was outstanding in guiding our purchases and coordinating with painters. Every A1 contact was very professional and did quality work which shows nicely in the finished product! I would definitely work with them again and recommend them to others. The... Read More

5 Stars

Poway, CA

5

Excellent and highly recommend

My experience with A-1 was excellent. The service provided was professional and timely. The expertise in the cutting and molding was exceptional. I would highly recommend A-1 to any one seeking to install wood floors. Brenda R., Poway CA Read More

3 Stars

San Diego, CA

3

Not good work was shoddy.

After the installation I noticed all kinds of things wrong. Alot of the cuts of transition and mouldings did not fit right. After talking to Zack almost everything was eventually fixed. The floors were never cleaned and a film was on it, I think it came from the... Read More

5 Stars

Carlsbad, CA

5

Ultimate Flooring Experience!

Bob came to the house the next day after calling him. He measured the areas and gave him recommendations. We selected from his sample flooring, and it was installed the next week. Affordable, terrific choices, and best customer service ever! This is our second... Read More