A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

5 Stars

San Diego, CA

5

Ordering, installation, clean up, problem solving, and invoicing all done in very professional manner. Highly satisfied!

Zack, Customer Sales & Service, ensured our intstallation schedule was spot on. The installer was efficient, courteous, and thourough; leaving the work area spotless upon completion. The quality of the product was outstanding, and the look we got from our new... Read More

5 Stars

Carsbad, CA

5

Easy to work with

We tried other flooring places first but they didn't seem to care about what we wanted. Gillian was able to show us flooring we wanted within our budget. The installer was fast and efficient. We would definitely use their services again. Thank you! Read More

5 Stars

San Marcos, CA

5

I had a really good experience and I would recommend them to anyone

I have been using A1 Factory Direct for a while now and I think they are great! Their whole process from start to finish is easy. They are considerate, helpful, they know what they are doing and they take their time with you. Their workers are courteous and show... Read More

5 Stars

Oceanside, CA

5

Good Prices

This was my first time with A1 Factory Direct and my experience went well. They gave me good advice on flooring and their staff was very friendly. Everything went smoothly and I found their prices to be very good. I would definitely use them again as well as... Read More

4 Stars

Escondido , CA

4

Good Experience!

A1 Factory Direct came in and fixed a carpet installation that was started by a major chain store. There were two carpet installers that arrived, a younger man and older man. The older man left and didn't return leaving the younger man here alone to do the work.... Read More

4 Stars

Oceanside, CA

4

Satisfied customer

This was my first time using A1 Factory Direct. They did all of the floorings in the project we were working on, but the owner of the company oversaw a bunch of other repairs that occurred from a flood. The flooring was part of the overall project. It all turned out... Read More

5 Stars

Escondido, CA

5

Bathroom and laundry room flooring removal and install.

The two workers were prompt, courteous, skilled and professional. We are extremely satisfied with their work, and we love our new flooring. It makes quite a difference. We could easily recommend A-1 Flooring again. Read More

5 Stars

San Diego, CA

5

Always so great to know you are there to help with the obvious and not so obvious.

I recently had a water damage claim. I was relieved to get wonderful advise, guidance and terrific service from start to finish. It didn’t end there either, when I had questions afterwards and those were as professionally answered. I highly recommend A-1 and... Read More

5 Stars

Vista, CA

5

We would highly recommend A1 Factory Direct for any flooring project!

We could could not be any happier with the service and installation of our Luxury Vinyl Plank flooring. Ian's service was awesome, and the installation of our flooring and new base board was "perfect". We would highly recommend A1 Factory Direct for any flooring... Read More

5 Stars

San Diego , CA

5

Great service for great price

Very knowledgeable and friendly staff. Carpeting my stairs was quite a task but they did a beautiful job and rather quickly! Read More

5 Stars

Carlsbad, CA

5

Great product, great service!

We loved working with Rich Cripe and the installers were professional and had great customer service, thanks! Read More

5 Stars

Vista, CA

5

Robert was professional, personable, and it was clear he wanted to provide a great service (and he did!).

Robert went above and beyond for us. We are very grateful for his suggestions, his referrals, and are thrilled with the end result. Read More

5 Stars

San Marcos, CA

5

Consistent, reliable, and prompt service at a great value.

I always love doing business with A1 Factory Direct. They're very professional in all their business dealings and their customer service is absolutely great. What makes me continue to go to A1 is not only the way they take care of their customers, but their top... Read More

2 Stars

Palm Springs, CA

2

Poor Experience

I had a poor experience with A1 Factory Direct. They installed new carpets for me and I was not happy with the installation. One problem I had was that I paid for extra material, but they did not leave it after they were done even though they were supposed to.... Read More

5 Stars

Ocean Side , CA

5

I Cannot Say Enough Good Things!

A1 Factory Direct has done several jobs for us. They do remodel work and they are always on-time and properly staffed to get the job done. Their work is excellent, I cannot say enough good things about the work they do. The prices are excellent as well, and I will... Read More

5 Stars

Santa Barbara, CA

5

Professional, On Time, Quality Work

I hired A1 Factory Direct to retile a bathroom for me. The job was done on time and in a professional manner with good quality. This was my first experience with them but I would use their service again. The pricing was excellent and I would recommend their service... Read More

4 Stars

San Marcos, CA

4

Good Experience for the Most Part

My experience with A1 Factory Direct was pretty good for the most part. They basically replaced some carpet on one of my steps that had been damaged by my cat. They took the donor carpet from a different room and replaced it with a generic type since they don't make... Read More

5 Stars

Escondido, CA

5

Awesome job!

A1 did a great job with my flooring project. It must have taken me nearly 6 months to decide whether I wanted new carpet, or vinyl or wood upstairs. Ian was my project manager and always was happy to get me revised quotes. He also put up with my endless questions... Read More

5 Stars

Escondido, CA

5

Excellent customer service

The job was done on schedule and the quality of the work was excellent. Very competitive price as well! Read More

5 Stars

Carlsbad, CA

5

Excellent all around

A-1 Factory direct just finished a job for me and all I can say is Thank you for a great job. I have used A-1 numerous times and never disappointed. Read More