A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

4 Stars

Oceanside, CA

4

Satisfied customer

This was my first time using A1 Factory Direct. They did all of the floorings in the project we were working on, but the owner of the company oversaw a bunch of other repairs that occurred from a flood. The flooring was part of the overall project. It all turned out... Read More

5 Stars

Escondido, CA

5

Bathroom and laundry room flooring removal and install.

The two workers were prompt, courteous, skilled and professional. We are extremely satisfied with their work, and we love our new flooring. It makes quite a difference. We could easily recommend A-1 Flooring again. Read More

5 Stars

San Diego, CA

5

Always so great to know you are there to help with the obvious and not so obvious.

I recently had a water damage claim. I was relieved to get wonderful advise, guidance and terrific service from start to finish. It didn’t end there either, when I had questions afterwards and those were as professionally answered. I highly recommend A-1 and... Read More

5 Stars

Vista, CA

5

We would highly recommend A1 Factory Direct for any flooring project!

We could could not be any happier with the service and installation of our Luxury Vinyl Plank flooring. Ian's service was awesome, and the installation of our flooring and new base board was "perfect". We would highly recommend A1 Factory Direct for any flooring... Read More

5 Stars

San Diego , CA

5

Great service for great price

Very knowledgeable and friendly staff. Carpeting my stairs was quite a task but they did a beautiful job and rather quickly! Read More

5 Stars

Carlsbad, CA

5

Great product, great service!

We loved working with Rich Cripe and the installers were professional and had great customer service, thanks! Read More

5 Stars

Vista, CA

5

Robert was professional, personable, and it was clear he wanted to provide a great service (and he did!).

Robert went above and beyond for us. We are very grateful for his suggestions, his referrals, and are thrilled with the end result. Read More

5 Stars

San Marcos, CA

5

Consistent, reliable, and prompt service at a great value.

I always love doing business with A1 Factory Direct. They're very professional in all their business dealings and their customer service is absolutely great. What makes me continue to go to A1 is not only the way they take care of their customers, but their top... Read More

2 Stars

Palm Springs, CA

2

Poor Experience

I had a poor experience with A1 Factory Direct. They installed new carpets for me and I was not happy with the installation. One problem I had was that I paid for extra material, but they did not leave it after they were done even though they were supposed to.... Read More

5 Stars

Ocean Side , CA

5

I Cannot Say Enough Good Things!

A1 Factory Direct has done several jobs for us. They do remodel work and they are always on-time and properly staffed to get the job done. Their work is excellent, I cannot say enough good things about the work they do. The prices are excellent as well, and I will... Read More

5 Stars

Santa Barbara, CA

5

Professional, On Time, Quality Work

I hired A1 Factory Direct to retile a bathroom for me. The job was done on time and in a professional manner with good quality. This was my first experience with them but I would use their service again. The pricing was excellent and I would recommend their service... Read More

4 Stars

San Marcos, CA

4

Good Experience for the Most Part

My experience with A1 Factory Direct was pretty good for the most part. They basically replaced some carpet on one of my steps that had been damaged by my cat. They took the donor carpet from a different room and replaced it with a generic type since they don't make... Read More

5 Stars

Escondido, CA

5

Awesome job!

A1 did a great job with my flooring project. It must have taken me nearly 6 months to decide whether I wanted new carpet, or vinyl or wood upstairs. Ian was my project manager and always was happy to get me revised quotes. He also put up with my endless questions... Read More

5 Stars

Escondido, CA

5

Excellent customer service

The job was done on schedule and the quality of the work was excellent. Very competitive price as well! Read More

5 Stars

Carlsbad, CA

5

Excellent all around

A-1 Factory direct just finished a job for me and all I can say is Thank you for a great job. I have used A-1 numerous times and never disappointed. Read More

5 Stars

Braintree, MA

5

Professional, efficient, quick and friendly. They'll get the job done right.

A1 Factory Direct came in and did an excellent job for us. They came highly recommended from a friend of our son’s in the real estate business. We contacted them and made an appointment for the techs to come and put in rugs as well as vinyl flooring. They showed up... Read More

5 Stars

Valley Center, CA

5

Very good. They were professional.

We hired A1 Factory Direct to recarpet our home. My wife went down to them several times to look at different patterns before making a decision, and they were very patient with her and didn't rush. Everything turned out real good. They cleaned up after themselves. I... Read More

5 Stars

San Diego, CA

5

Excellent Work

I had an excellent experience with A1 Factory Direct and I would highly recommend their service to other people. I recently used the company for the first time and I was more than happy with how the service went. They just did some work and design for my brand new... Read More

5 Stars

Escondido, CA

5

Love my new carpet!

I had a very pleasant experience at A1 Factory Direct and was thrilled to find high quality carpet made from recycled materials. It's so soft and makes a large difference in my living room. Read More

5 Stars

San Diego, CA

5

Excellent Quality and Service

I had a great experience with A1 Factory Direct. This was my first time using them and I bought some wood flooring and carpet. The sales representative was absolutely wonderful. He was helpful and guided us through the entire processes without putting any pressure... Read More