First Coast Chem-Dry
- 9655 Florida Mining Boulevard W
- Jacksonville, FL 32257 | View Map
- (904) 262-2322
- Chem-Dry is the world's leading carpet & upholstery cleaner. Trust our powerful equipment & cleaning solution to offer the best clean available. Call now!
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Failed to get rid of odor from the carpet
First Coast Chem-Dry carried out a carpet cleaning for me and the work they did was sub-par at best. When I first met with one of their workers he said the cleaning would only cost me a few hundred dollars...it ended up being over 800 dollars in the end. The carpet itself is only two years old and it usually lays over a wood floor I have in my home, so it is fairly large in size. The team from First Coast came and took the carpet for over a week and when they brought it back from the cleaning and the odor coming from it was still there. This was the main reason why I decided to get it cleaned in the first place. I would not recommend them and I definitely would not use them again. The carpet itself cost around 1200 dollars and charging 800 for the cleaning I thought was extortionate. There was nothing wrong with their service or their professionalism or anything, they just did a poor job cleaning. I went to a local carpet cleaner after First Coast who was able to get rid of the odor for a fee of around 200 dollars. It really was money wasted for me.