I had a water leak which flooded my carpets and First Coast Chem-Dry was able to get me on the schedule when I needed. The technician, Ryan, called when he was on the way, and showed up right on time. He was very professional, knowledgeable, friendly and helpful, and guided me about what I needed to do to prevent bacteria and mold from the water damage. The carpets look brand new and were dry within 2-3 hrs. A perfect ending to our little disaster. I would highly recommend First Coast Chem-Dry!! I am a very pleased customer!!