Waste of Money
I spent nearly $300 for a tech to come to my house and spend less then an hour (for about 1500 square feet of carpet) "cleaning" the carpet. His machines did nothing but wet the carpet, they did not remove any dirt what so ever. When I called and complained the manager was extremely rude and told me my carpet was just old and dirty and there was nothing to be done. They did offer to send someone out again to try and clean it to our satisfaction - same tech came and spent less time cleaning. No difference, no refund. Rented a Rug Doctor a few days after the second visit, it pulled up a ton of dirt and got rid of the stains. Unfortunately I was trying to save my time before moving into a new home but the moral of the story, save yourself a ton of money and rent a Rug Doctor!
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