Good Customer Service. Bad product.
This was the first time I worked with First Coast Chem-Dry. They tried a cleaning product that used carbonated water as the cleaning source. For the cost of the service, I would have expected the product to have been a lot better.
The only redeeming quality was the customer service. Ryan was top-notch. He showed a lot of expertise and his customer service was excellent. He went over the spotted areas two or three times. But, the product didn't do what it was supposed to do. Anyway, can't complain about the service, but the product was bad.