The technician allowed his equipment to slide down the stairs damaging the each stair that was struck. He also damaged my baseboards which now have to be sanded and re-painted. After the job was completed, he tracked in mud while he went in and out of my house to collect his equipment. After all this, my floors (both carpet and tile) are no cleaner than they were before they came. I could not recommend a company which places little to no value on someone else's property (typically a homeowner's largest investment).