First Coast Chem-Dry

Business Description:

Chem-Dry is the world's leading carpet & upholstery cleaner. Trust our powerful equipment & cleaning solution to offer the best clean available. Call now!

Categories

carpet & upholstery cleaning
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Kathryn's Review

Service

Will Recommend

Professionalism

Jacksonville Beach, FL

First Coast Chem-Dry

Damaged home; tech was unconcerned

The technician allowed his equipment to slide down the stairs damaging the each stair that was struck. He also damaged my baseboards which now have to be sanded and re-painted. After the job was completed, he tracked in mud while he went in and out of my house to collect his equipment. After all this, my floors (both carpet and tile) are no cleaner than they were before they came. I could not recommend a company which places little to no value on someone else's property (typically a homeowner's largest investment).

comments

This was a shock to read this review. The job was done back on 4/27/15 and our office didi not receive any of this feedback until now. We left a voice message today for Ms. Latham to discuss this review and inquire why our company wasn't advised of this situation so we could have the opportunity to correct. This is not how our company operates.

First Coast Chem-Dry commented on 06/08/2015