Our office has used First Coast Chem-Dry more than once. They always do a great job and this time was no different. The technician was very nice and professional. We pointed out a stubborn stain to him and he gave it some extra treatment. Unfortunately, the spot reappeared once the carpet dried. The doctor tried to get it out herself with a homemade remedy but was unsuccessful. It looks a little better after Chem-Dry treated it. At least it's not as bad as it was. Otherwise, everything was great. The service was excellent. I would highly recommend them and we'll surely use them again for the office. Four and a half stars for First Coast Chem-Dry!