I had used First Coast Chem-Dry many times at home, so when my business hired a carpet cleaner who did a terrible job, one that left us very unhappy, I called First Coast Chem-Dry to do the office. They were very impressive. They came in and totally changed the look of our carpets. We are very satisfied with the results we got from First Coast Chem-Dry and we will definitely use them again in the future!