I was a bit hesitant at first to go with First Coast Chem Dry as I had never heard of them before. A friend from my church recommended them to me and when I called to make my appointment the lady on the other line was very informative. I am 37 weeks pregnant with twin boys and have a 20 month old toddler boy. As part of my 'nesting' I wanted to get my carpets cleaned. The prices are very reasonable and I love the fact that the carpets are cleaned and dry within a couple of hours! I also love that there are no harsh chemicals in the products they use. The guy who came to clean our carpets (Pee Wee) was also very informative and told me what to expect and answered all of my questions. I am beyond satisfied. I will be using this company in the future! :)