Professional, knowledgeable, personable service. Highly recommended!
McMasters installed an entire new HVAC system for our house: new furnace, new air-conditioner, all new ductwork, and insulated our attic. Right from the start, we felt very comfortable with the professionals from McMasters. James, who handled customer relations, Anthony, who conducted all of the testing, and all of the installation staff were respectful, knowledgeable and a pleasure to work with. The work was carried out efficiently with a minimum of disruption. At the end of each day, everything was completely cleaned up. The guys arrived punctually and did everything they said they were going to do. If we had any questions or concerns, they were answered or addressed very promptly. The work that was done was explained to us with the amount of detail we wanted, but without jargon; their communication skills were excellent. We always knew what had been accomplished and what was left to do. They carried out HERS testing and had the work inspected by the City and by the Edison/Gas Company Energy Rebate people and we are expecting a substantial rebate for the work we had done. Our HVAC system works perfectly; it's so nice to get up to a warm house in the morning and then enjoy the air conditioning in the afternoon. We highly recommend McMasters.