I don't usually provide feedback (unless somethings not right), but my experience McMaster Air & Heat required me to provide one.

I've waited almost a year to write this review to give myself an opportunity to "test" the solution McMaster installed. I had the A/C, Furnace, and air ducts replaced. Previously, our upstairs rooms would be impossible to cool. Ron McMaster proposed adding ducts, changing the air flow to the various rooms and after almost a year since being installed, I can say it works.

At the time I was looking for an A/C replacement, I already had 2 (referral) proposals presented to me when I received an advertising flier in the mail from McMaster. Previously, I've never engaged a service provider via a mailing advertisement, but I wanted a 3rd estimate.

Ron McMaster came out and reviewed our current condition, listened to our requirements, and presented us with a recommended solution. Ron provided no sales jargan, just the facts. After a week of listening to my repeated questions of ensuring our upstairs would be able to cool efficiently, I selected McMaster Air & Heat.

The installation went great. They showed up when they said they would and completed the project in the timeframe Ron indicated. The installation team was outstanding...drop cloths used everywhere ensuring everything remained clean. They communicated with us what they were doing and provided training on the new system.

I realize that part of the success is based upon the Carrier A/C and Furnace unit that was installed, but when you have business that is knowledgeable to recommend the proper solution and a team to correctly install it, it equals a satified customer.