I went with McMasters because of the reviews and I was not dissappointed. Very well done!
I had a choice with Lowes and a Trane system vs McMasters and Carrier. I decided to go with McMasters because of the great reviews. I read that a quality install is much more important than the little difference in equipment. McMasters and James (our contact person) was very professional, prompt and friendly. They went above and beyond my expectations by changing additional duct work (in some area's) that wasnt in the plan (with no charge). They felt we wouldnt get the appropriate flow so they change it on their own to ensure a good working system. Thats what I call a good customer experience. Thank you McMasters / James for a well done job and making this big investment a pleasure vs a burden.