James, the salesperson, was very professional and educated me on a number of options available. He took the time to clearly answer several pages of questions that I had. He provided a very professionally laid out proposal with all of the details and options. I interviewed five companies and McMaster was clearly the best choice.
The installation team was first rate, mannerly and kept me informed throughout the installation. They were very focused and diligent in their work. I tend to be a picky person and they clearly met my expectations and then some. It really shows that McMaster has put a lot of effort into training their employees in customer service. Well done !!!