The product I got from Unique Window Treatments was fine. I got some blackout shades for my apartment. The people were great to deal with when I purchased them. After they installed them, I had an issue with a bar that fell out and needed to be repaired. I called them and they came out and said they needed a part and they would be back with it. Of course, they haven't been back and I have not heard from them since. Everything else was fine except their lack of customer service when their product failed.