Unique Window Treatments

Business Description:

Categories

windows & door contractors
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Liz's Review

Service

Total Experience

Will Recommend

New York, NY

Unique Window Treatments

Need better follow up.

The product I got from Unique Window Treatments was fine. I got some blackout shades for my apartment. The people were great to deal with when I purchased them. After they installed them, I had an issue with a bar that fell out and needed to be repaired. I called them and they came out and said they needed a part and they would be back with it. Of course, they haven't been back and I have not heard from them since. Everything else was fine except their lack of customer service when their product failed.

comments

We apologize for the bad follow up in this case. Once this came to our attention, we instructed our office stuff to schedule a service call for this client.

Unique Window Treatments commented on 03/02/2017