I havae tried numerous times to get a return call back on the installation of my shutters that were written incorrectly which resulted in the installation being incorrect
I was informed my shutters would be ready by my granddaughters birthday party and they were not. Weeks later, Dave (great guy) came to install the shutters I saw they were not the correct ones, I verbally had explained in detail to the sales guy what I wanted as he was writing down the order as well as training an employee who came with him. I called the office to inform them that the shutters being installed were not correct. I was informed the sales person who took my order would call me, he never did. I have called back numerous times and No call back. My sister in law used this company and she had such a great experience and recommended them to me, my experience was not so great as I now have shutters that I did not want.