Our alarm system went off unexpectedly at 6:30 AM. We were out of town and Safe Systems personnel quickly notified police. Nothing suspicious.
Another alarm went off at 2:30 PM just before we arrived home.
Safe Systems dispatched a service tech and he was smart, focused on the issue and discovered a faulty wiring connection in the communications box. Keeping the customer first, he immediately replaced the unit without hesitating.

High quality service with the customer in mind.