My fiancé called 3 different numbers for you all on Saturday and then again the same 3 numbers on Sunday. Despite following all the rules given by you, namely the recommendation of having “off limits” room(s) - your movers not only entered said off limits room, but moved many boxes around - and broke a piece off $1,200 professional photo printer in “off limits” room. I have a buyer for this printer and they just knocked off a good chunk of change for selling a new printer. Screenshots attached of the broken piece (you can see they broke the plastic hook off on the right side of the piece, as well as well they left it, and including the clear “off limits” room sign). Not only did they not have the courtesy to let me know or ASK to use the second bathroom (there’s a bathroom they were invited to use and had access to), but they placed the broken piece on the printer amongst other items without saying a word to me. Not to mention, the 8 cigarette breaks taken from when they arrived and took around 8 hrs to finish their job. There were already issues I could’ve complained about prior to finding the printer broken that we will discuss when I get a call back from your company. Not to mention the conversations I heard, namely what I assume was a manager that came in when they first arrived telling them they had already made mistakes. Let alone hearing them complain about their own company, wanting to quit because they’re unfairly treated, and complaining about the amount of things they had to move (it’s a two bedroom apartment, it shouldn’t take 8 hrs OR me hearing them complaining about it). I am highly upset. The least you could do is to return our calls. I expect the broken equipment to be replaced. My number is 573 281 9338. I would like a phone call first thing in the morning. One positive - the movers were polite outside of the obvious complaints listed above.