I rate Martin RV Rentals with three-and-a-half stars for service. That is mostly because I had never driven an RV before and the person we picked it up from simply handed me the keys for the thirty-some foot RV without much direction on how to work the systems or anything. Twenty minutes into the ride, the low tire pressure light came on. I called and Martin RV Rentals said that was common which was a little concerning to a new driver. We also discovered that the generator didn't work. Other than that, the RV was clean and functional. The process of picking it up and dropping it off was easy. I could have used more explanation of the various functions. I suppose it's incumbent on me to ask more questions, which is the advice I'd give to other renters.