Martin RV Rentals did a really great walkthrough with me when we rented the vehicle. But as we used it we discovered that the vehicle itself had a lot of issues. When we returned it I was surprised to find there wasn't anybody at the lot and there were a lot of things I wanted to go over about the vehicle. They also charged us a crazy amount of money to take our two small dogs with us. I wouldn't recommend Martin RV Rentals to anybody traveling with animals. Otherwise, their service was good.