Last Fall, we decided to try using Martin RV Rentals to take a trip. We would up returning early due to a few issues. We had a problem using the sink. Also, there was no air conditioning that worked and we were dying in there without one. When we brought the vehicle back to the company they were very good about it. They took off a day's rate and did not charge us for it and also compensated us for the things that were not working. I think they handled things well and for that reason, I might consider using them again. I would recommend Martin RV Rentals to others as everything turned out okay even with those couple of things that went wrong. At least they work with you to make things right.