The staff at Martin RV Rentals is incredibly knowledgeable. It was our first time renting an RV and I have two kids and my wife, so we were a little nervous. Staff told us everything we needed to know--all the gotchas and the little by-the-way tricks that you really need to know. The grey water/black water dumping and stuff--that was stuff you could spend a whole week figuring out and that was stuff that we really appreciated It really helped in the long run. We rented a 32' RV. I have a truck, so driving the RV was a little like that, but it pushes a lot of air on the highway. We had a great time, and we're already talking about using Martin RV Rentals for a trip to Acadia National Park in Maine.