Alta Mere - The Automotive Outfitters

Business Description:

Alta Mere is Americas largest high-tech automotive accessories and window tinting specialist.

Categories

automotive

Ken's Review

Service

Total Experience

Will Recommend

Oklahoma City, OK

Alta Mere - The Automotive Outfitters

Very poor customer service

After being told the alarm I was purchasing would do what I wanted, it would not do it. It also ended up costing $200.00 more than originally told. I was basically told that his people had been there 12 years, implying that they would not do that. When I asked questions a very rude comment of 'read the manual' was stated. Have used this company in the past with good results, but will not use them again or recommend them. A customer goes to a company based on trusting them, they either did not know their product or just did not listen to the questions asked because they were too busy!

comments

Mr. Milligan,
I am sorry you are not happy with your purchase, that is a wonderful alarm. All I can say about this situation is maybe next time we should go over every feature you need in person(not over the phone)before it is installed. It also might have helped if you had brought the truck in and not your wife, that way you would have known what questions to ask before the installation. Thanks, Greg Goodman

Alta Mere - The Automotive Outfitters commented on 04/01/2011