Was treated like gold when i was initially getting work done. When there was a large bubble in the tint and lint in the tint on two seperate windows the owner Greg, acted like that was normal. I had to basicly sit there and wait for him to stop acting like a 4 year old to speak. He tried everything in the book not to honor is customer service guarantee. I understand it's not an exact science, but when there is a pinkie finger nail sized bubble on the driver's window that is not accetable. He finally replaced the driver's window and the small window in back. Driver's side looks better but has a obvious place where the installer scratched the tint with application tool. The back window it seems i traded lint in the middle of the window for lint on the edge of the window. In short i will never ever even think of using or recommending this business. Do not use Alta Mere at all. The Owner has clearly been in business too long and needs to hire a real manger to handle the customers.