Repeat customer with questionable last visit
Two things occurred on my visit:
1) there was a dash gouge on my glove box door after my visit. I don't have proof but I'm 100 certain it was done during my tint job. When I called to talk with Greg about it, his first response before even listening was "we didn't do it". This did not give me encouragement in Greg's desire to resolve a potentially negative customer issue.
2) on the day of my tint job, the $120 chrome exhaust tip was stolen off my vehicle. It was there at 7 am and not there at 3pm. I thought it may have fallen off but there were melted glove marks on the exhaust that weren't there just two days prior. It happened at 1 of 3 places that day: a) stolen by a coworker while inside our fenced parking lot, while it was raining and the vehicle was in the the busiest part of the lot, or b) stolen while inside the dry tint shop for an hour , or c) stolen when I made a 15 minute autozone stop (still raining outside). The tint shop is suspect even though I have zero proof but have narrowed the possibilities quite a bit.
Couple all of this with a tint job on my LAST car that was not the quality of workmanship I've seen in the past from them and on THIS job I had to have them come out after to smooth wrinkles they had missed. I will shopping for a new tint shop on the next car I need done.