Business Description:
The Handyman Company is a trusted remodeling & repair company providing residential and commercial services since 1999. Proud Member of the BBB & our 1 Year Warranty
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Categories
handyman services
The Handyman Company
1120 Kapp Dr, Clearwater, FL 33765, USA
(800) 931-1106

Service

Will Recommend

Quality

Brigitte W.

Saint Petersburg, FL

The Handyman Company

DUE DILIGENCE REQUIRED

I scheduled an appointment with The Handyman Company by speaking with Rebecca on October 16th for on-site estimate (interior home project). I asked Rebecca whether the technician to be dispatched is a W-2 employee or whether it is an independent contractor. She indicated the technician to be dispatched is an in-house employee. I then asked if criminal background checks are made on employees. She replied a criminal background for the technician she scheduled to come was completed recently in June 2018. Based on information she provided to me, I initiated a search and found a FELONY - Certified Charge - dated 1998 associated with the said technician. So when the technician called to notify he was on his way, I politely asked him to confirm his full identity, so I could determine if he was a match for what I found online in a records search using the official circuit court records in Pinellas County. I identified a criminal background for said technician - namely a FELONY in 1998. I called the business back and spoke to an Assistant Manager 'Nicole' and explained why I was cancelling this appointment. Her reply was ' I am not sure what happened, I did not conduct the background check. I will let Rebecca know ....' Then, I received a call from Rebecca who was 'concerned' about the contents of a review I may post online, and wanted to 'rectify' the situation.
Need I say more ?