My husband and I just recently purchased a home 2 months ago... I was starting to see those annoying pavement ants in my kitchen. My home inspector also pointed out evidence of termites, tho not sure of active or not. Im not a bug lover in any way! I called ChemTec and received great service right off the bat! "Lauren" took my call. Heard my concerns and sent me an awesome tech named "Lorenzo" he was so informative and was able to tell me the termites were inactive(phew!) but also explained the treatments to keep them inactive as well as explaining to me the treatments he did to help my little situation with the pavement ants in my kitchen. I feel so much better knowing ChemTec took care of my home treatments! Great service!!! Super satisfied! :)