The shutters we had installed by Elizabeth Shutters turned out really great. They definitely exceeded my expectations. We are completely happy with them. The only problem we had with the company was that our window in the master bedroom was not a standard size, it needed to be custom made, so they said they would not insure it. We decided to check out other companies but Elizabeth Shutters called back and worked it out with us. We had to pay extra but that was okay. It was a small inconvenience in regards to the delay, but the installation and work they did was top notch. I would definitely recommend them to friends.