I initially met with Mike who listened to my ideas and made some great suggestions for pool tiles and pool finishes that coordinated with my home style and surroundings. Shortly after I met with him, he emailed me a very detailed proposal. He made the product selection process easy for me by bringing multiple samples of pool finishes and tiles that helped me visualize the end project. My previous pool finish hd worn away over time and I was looking for something more durable but gentle on the feet. My older plaster finish would cause sores on the feet of my children. We ended up going with a microfusion pool finish which is the smallest pebble available. This was important to me because I wanted the long term strength of pebble with a finer texture. I was alerted the day before the crews would arrive which was pleasantly surprising for a contractor. I was a little nervous about the demo process but my fears were allayed when they covered my entire pool with a tent like structure that contained all the debris. It wasn't as loud as I expected because they didn't use jack hammers to remove the plaster. Instead they used a High Pressure Power Washer to remove all the old flaking plaster. At the end of each day, every crew was diligent about cleaning up. The waterline pool and spa tile blended well with my existing coping and helped me achieve an organic look that complemented my garden and hardscape. I was intrigued and impressed watching the plaster crew as they seemingly brought my dated pool and spa to life. They started off by covering my new tile and existing decks with ample amount of plastic. They were very detailed and you could tell they took pride in their work. I wanted my pool to sparkle, so Mike recommended that I add abalone sea shell to the pool finish. I also wanted a very blue water color, so we ended up adding extra blue iridescent glass beads to the pebble pool finish. When the sun is out, my entire pool and spa glistens from the sunlight. The end result is a vibrant and inviting pool. If you are interested in working with a company that doesn't cut corners, keeps commitments, and cares about quality, then you should give this company a call.