0 stars. Totally incompetent.
I had Alan Smith company give me a quote on a remodel of my pool. There were so many mistakes on the quote. When I brought them up to the person we were working with he apologized and agreed there were errors made. We had an appointment at their showroom and the... Read More
Competence 0 customer service -5
CJ is the WORSE possible employee I have ever come across. He does not know what he is talking about, he is demeaning and just plain rude and he tried to UPCHARGE us with a quote. This "sham of a business" has a 1 out of 5 on BBB. That tells you ALOt Read More
Fire cj, he is INCOMPETENT AND INSULTING
CJ is the WORST representative I have EVER seen of ANY company. He is incompetent, rude, clueless and I can't find it in me who would hire him with his ways of responding to clients. Who hired this $@!#%?? Let him go and the company would fare much better Read More
Beyond unprofessional
The good reviews are from the friends and family of the company. This company, especially Chris is very unprofessional, rude, degrading the clients. I will NEVER WORK with them nor refer them EVER. Read More
Find somewhere else
This is BY FAR the worst pool service business I have come across. The do not know what they're doing. Long time retuning calls and when do actually SHOW UP after no show CHRIS does not know what he us doing and gives a RIDICULOUSLY HIGH PRICE. Nope, will not go... Read More
Go elsewhere, they will vandalize
This business should not be operating. Their work ethic, level of skill and just customer service is very subpar. They are very rude. Bad business Read More
This business is very shady
The management, the owner of this company need to take notes from other respectable companies. First of all they callback late or they forget to call and one has to call back again. Their pricing is ridiculously high for the shoddy quality of the work this business... Read More
Very unprofessional
This is the worst business I have come across in a while. They do not have their stuff together. Their service is subpar and they are very rude. Read More
Completely unprofessional "service"
Very unprofessional individual, called and did not respond to calls till a week later. When called back was rude, please go to someone else. They do not know how to conduct business in a respectable setting Read More
Top Notch Service!
Alan Smith Pool Plastering is absolutely wonderful. I hired them to do several things, including plastering the pool, replacing bricks and tiles, and installing new lights. They were on schedule every step of the way. Their communication was fantastic. They always... Read More
Great at What They Do!
We got our pool plastered by Alan Smith Pool Plastering a couple months ago and everything went pretty much as planned. What really stood out to us about their company was how well they communicated with us and how professional their team was. They always arrived... Read More
They are a great company
This was the second time we have had Alan Smith redo our pool. They do very good work. Would highly recommend them. Read More
A pleasure working with Alan Smith Pool
Hello Alan Smith Pools, A quick note to let everybody at Alan Smith Pools know how pleased our family is with the pool project. Being a retired contractor I appreciate promptness and schedules of different crews working hand and hand. Especially when all the... Read More
Always A Pleasant Experience
We have done business with Alan Smith Pool Plastering multiple times in the past now and they have never failed to provide us with excellent service whenever they come out. We have had our pool for quite a while now so we definitely needed some repairs throughout... Read More
I couldn't be happier
I initially met with Mike who listened to my ideas and made some great suggestions for pool tiles and pool finishes that coordinated with my home style and surroundings. Shortly after I met with him, he emailed me a very detailed proposal. He made the product... Read More
Great People And Service
I used the services provided by Alan Smith Pool Plastering to restart and refinish the pool in my home. The staff was very organized from start to finish. I'm happy that the work went very quickly and they were very efficient in providing excellent service. The... Read More
Love The Company
I love Alan Smith Pool Plastering. They have done great work for me and their efforts have yielded great results. Not much else to say about this company but I think that they are great at what they do and they have delivered great service to me whenever I have... Read More
Nothing You Need to Worry About
For a project like this the effort has to be all the way across the board. Everybody needs to go the extra mile. At Alan Smith Pool Plastering, all the members are very professional and very nice. I think compared to others it's a little higher than average in... Read More
Went Off Without a Hitch
Alan Smith Pool Plastering did an excellent job for us. The project manager was on top of everything. If there were any questions or problems or misunderstandings, he was right there to deal with it. The job went off without a hitch. The workers were beyond... Read More
Gorgeous Waterfall Addition To Our Pool
We have an old pool and Alan Smith Pools completely redid the bottom with pebble and added a new waterfall addition. It looks absolutely gorgeous! We pretty much knew what we wanted and the company had a sales rep available to help us through the process. I'd... Read More
