They came right away and gave us a good quote and recommended the correct materials for our older home. The house has a section with a very steep pitch and also some flat or nearly flat areas and the experts explained what would work best for our situation. We were provided with color samples and even some addresses where we could look at the finished job, so we could choose the shingles we liked best. The service and work crew were fast and courteous, they cleaned up and were done in 1.5 days. They took care of us from start to finish. We highly recommend Shifflet. The owner Tim and Rick really are professional and provide the best service.