Business Description:

Mammoth Detail: Alpharetta Car Detail & Car Wash, Car Restoration, Hand Car Wash, Car Detail Salon, Georgia, buffing, polishing, shampooing, waxing. Peachtree Corner

Categories

auto detailing services
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Loren's Review

Service

Quality

Will Recommend

Johns Creek, GA

Mammoth Detail

They tore my leather seat, then denied it, and refused to take responsibilty

I did business with Mammoth Detail for 8 years, and spent nearly $7000 in car was fees with them. Overall, I was very happy with their work, which is why I felt so betrayed and disrespected. Last Sunday, when I got my car back from being washed I discovered that they had torn my leather seat. When I brought it to Jimmy's attention he said he didn't believe they tore it, and that they weren't going to do anything to repair it, or even to help me get it repaired. Also, when I called to cancel my monthly subscription, Jimmy's assistant said I would have to come in and fill out a form to cancel. When I said I would be calling my credit card company about it, he got nasty with me. I'll never do business with these guys again, and I definitely don't recommend them any more. Beware, if you take your car to them, that if there is damage to your car, they won't take responsibility.