San Diego Carpet Repair was very quick to respond when I made an inquiry about stretching some carpet forme. They have great communication skills. They restretched the carpet in our master bedroom. It had five very noticeable ripples in it and when they finished it was very flat. The company owner came out and did the work, and he and his helper were friendly and courteous. I can say it was a great experience. I would definitely use them again. I recommend them because they did great work and came out quickly.