This was my first time using San Diego Carpet Repair. They had two guys in uniform show up for the job, and they looked really sharp. They were personable and didn't' wasted any time. They went right to work as soon as they got there. It took them close to an hour to restretch the carpet. The tack strip was still good so after stretching, they just fastened the carpet back down on the old tack strip. I have no complaints whatsoever!