We called in San Diego Carpet Repair for a small repair job and, overall, it was a good experience. We found them to be really responsive and the technician arrived when he said he would. Our carpet had a couple of ripples and he did a great job flattening them out. We were quite satisfied with the outcome. We did wish the pricing was a little lower. We thought it was a small job. We do understand that it's a service call and it takes time to complete the work. But it did come to a little more than we expected.