The technician from San Diego Carpet Repair that came out to do my carpets was a nice guy but he didn't listen to me when I told him what areas needed to be cleaned. He should have done one more area and when I told him about it, he just made excuses. When I told the owner, he just shrugged it off like it wasn't a big deal. Their prices were fair but that's not what is important. They need to listen to the customer more and take them seriously. I am not a satisfied customer and I would not recommend them.