Roger from shades in place continues to be our #1 window treatment professional. Several years ago (2017) he installed several automated blinds in our two-story great room. We use them everyday. Lately, I’ve noticed that the normal wear-and-tear of constant use was causing some of the shades to come down slightly askew (can hardly notice). I called Roger asking for guidance eon how to adjust and instead, he came right over and fixed it immediately! Never asked for money, never tried to just tell me over the phone on how to do it myself, never indicated he’ll try to squeeze me in the next time he’s in our neighborhood. He just scheduled a convenient time with us and did it. We are continuously amazed at the dedication, quality, and care he puts into every customer’s job. Thank you Roger! You have life long customers with us!!!