They were great to work with. I got in touch with them, and they scheduled the appointment right away. Everything about the process was straight forward, and their staff was easy to work with. The shades I wanted even came in early, which was great. I really appreciated how sweet the installer was to my three-year old as she followed him around and acted like his little helper. Contacting Shades In Place was super convenient as well, and I'm very happy with how everything turned out.