From start to finish the process was great and they were easy to work with. If I had questions, their response time was good and the price was great compared to others. I sat down with at least 10 other pool companies and am glad I choose them. I had been wanting a pool for 2 years. I learned about Anthony & Sylvan from a recommendation from a friend, but also research and sitting down with many companies. My pool is freeform with a spa. My favorite things about my pool are the size, the design and look. Jay Haynes and the whole team are excellent.