Anthony & Sylvan Pools

Business Description:

For over 70 years, Anthony & Sylvan has been an industry leading swimming pool builder offering quality pool construction across the USA.

Categories

in-ground pools
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Corey's Review

Service

Will Recommend

Total Experience

Houston, TX

Anthony & Sylvan Pools

Customer Service-Oriented

I heard about Anthony & Sylvan through basic advertising through the internet when I started doing research for pool companies in my area. I'm in Houston so there's a lot of local pool companies around town. Based off everything I researched on Anthony & Sylvan, I felt very comfortable with the products that I was gonna get, the warranty that came with it and how they were gonna do the project. We got our pool built in October, and by far the spa and how quickly it heats up is the best feature. It takes less than 20 minutes to get to full speed so it's outstanding.

I had three individuals from Anthony & Sylvan that were key to the success of this project. Number 1 was Jay, the designer and project lead. He came in, made us feel extremely comfortable with the process and explained the full process and what to expect, even the things that you don't think about and most companies don't want to tell their customers. He was very free and transparent with us. He did an outstanding job with bringing the designs to the house. You don't have to go travel around town to get pitched an idea. At our kitchen table, he was able to tweak it however we wanted it at that time.

After the project was designed and everything was signed off, it was transitioned over to the project management guy from Anthony & Sylvan that showed up with all the designs, and he worked very well with Jay to lay out the pool and get the project ticked off. And what really held everything together was the scheduler. She was very, very available and flexible with all of our requests and needs and definitely very customer service-oriented.

I'm looking forward to not having to leave my yard. I have a resort-like atmosphere in my backyard now and my backyard is actually usable with the Anthony & Sylvan pool versus the Houston heat and humidity. It's almost a pain to go down when you're in the neighborhood pool when it's a couple of miles down the road. It's very, very easy to get outside and take a dip, bringing friends over and enjoying the backyard with just the ambiance of a tropical feel.