We contacted various pool builders and interviewed them all and Tim was the best person to work with. He was the only one that would listen to what our ideas were and was willing to work with us. Whenever we had an issue, they have been quick to remedy it. This includes a year afterwards with regards to getting a light fixed in the pool that had stopped working. We've had very good interactions with Tim. We had seven versions of the pool. Things just kept changing and being moved around to get what we wanted. He was patient and willing to work with us, even though the process took quite a few months.