They designed and built our inground pool. We had a project manager throughout the construction, and then a full instruction on how to use it. They delivered on everything they said they were going to. The project was actually completed ahead of schedule! I had a point of contact, but there are multiple people that I was able to reach if I have any needs. It was a fabulous experience, and I'm not easily impressed! Price was competitive and the quality is excellent! I have recommended them to neighbors.