We are more than pleased. Not only was everything on schedule, they educate you on the best way to take care of your pool. They are very competitively priced and you do not sacrifice quality for price. We priced 5 companies and they were the best by far. We've heard horror stories from friends who used other companies, but we had nothing but a good experience. They make it a point to educate you on the best way to get the most out of your pool as well. For example, they made sure that we understood how to take care of our plaster so that we get the maximum life out of it. I even drive to their store to buy chemicals, and their are two pool stores that are closer to me. They have the most reasonably priced chemicals and they don't try and upsell you on anything.