Business Description:
"Your Best Friend in Comfort"
Categories
plumbing, heating, and cooling
B. Carlson Heating, Air Conditioning & Plumbing, Inc
8625 Paseo Alameda NE, Albuquerque, NM 87113, USA
(505) 883-1379

Service

Total Experience

Will Recommend

PAM J.

Albuquerque, NM

B. Carlson Heating, Air Conditioning & Plumbing, Inc

TERRIBLE, WOULD GIVE NO STARS IF POSSIBLE.

Master cool repair botched!! Still paying another service company to fix shoddy repair. NEVER USE THIS COMPANY. You will never get off their contact list. They delete negative reviews almost immediately. BE WARNED!

comments

Hello, I apologize for the service you received. I did review your account and see we preformed a repair on your evap cooler back in 2018. I also see you called in after that repair and was unhappy with the work preformed so we quickly sent out our service supervisor under warranty to remedy the situation. We also offered a free maintenance agreement which would cover both heating and a/c for the next year. You seamed to be satisfied with the solution at that time. We have no ability to remove negative reviews, We do take customer service very seriously. Please feel free to call me at 883-1379 to further discuss and come up with a satisfactory solution. Jeremy Larson - Operations Manager

B. Carlson Heating, Air Conditioning & Plumbing, Inc commented on 09/13/2019