Jeremy and David did an excellent job installing our new Breezeair. When an emergency kept them from coming for install as scheduled, I had a call letting me know when to expect them. Then Jeremy and David stayed late the next day to complete the installation in time to cool the house for my meeting. they have great support team and office folks keeping in touch to remind us of inspection and checking to make sure it was done. We had been "sold" on Carlson and Breezeair by George Dickerson who has enjoyed his unit for a few years. Thank you George for the recommendation - they did not disappoint!